Medical Assistant
Hybrid-based
ONET: 31-9092.00
1
Years
111
Skills
288h
Related instructions
2000h
On-the-job training
Classroom instruction topics
- Administrative and Clinical Practice
- Introduction to Medical Assisting
- Medical Assisting Educational Review Board
- Laboratory Procedures
- Billing and Coding
- Clinical Medical Assisting
- Administrative Medical Assisting
On-the-job training
- Communicate and Interact Effectively to Provide Quality Patient Care
- Office Management and Administrative Tasks
- Coordinate and Schedule Appointments
- Assist with and Perform Authorized Medical, Laboratory, and Clinical Procedures
- Maintain Clinical Safety and Environmental Standards
- Participate in Ongoing Quality Improvement Processes
- Communicate Effectively with Clinical Care Team
- Uphold Standards of Professional Conduct
- MA Practice Skills
- 001 - HIV/BloodBorne Pathogen training
- 002 - BLS/CPR
- 003 - emergency mgmt - basic first aid for: bleeding/diabetes/fractures/seizures/shock/syncope
- 004 - emergency mgmt: recognize physical and emot. effects on persons in emergency situations; demonstrate self-awareness responding to emergency situation
- 005 - measure and record: blood pressure/temperature/pulse/respirations/pulse oximetry
- 006 - measure and record: blood pressure - pediatric
- 007 - prepare measure and record: Ankle Brachial Index
- 008 - measure and record: height
- 009 - measure and record: weight
- 010 - measure and record: length (infant)/head circumference (infant)/weight (ped)/height (ped)
- 011 - measure and record: lung capacity (peak flow)
- 012 - perform: pulmonary function testing
- 013 - screen and record: audiometry
- 014 - visual acuity testing (ped & adult) - snellen, jaeger, ishahara
- 015 - screen and record: transcutaneous bilirubin procedure
- 016 - perform: electrocardiography
- 017 - perform: venipuncture
- 018 - perform: capillary puncture
- 019 - prepare and maintain examination and treatment areas
- 020 - understand and use patient rooming guidelines (by e/r)/perform: patient screening using established protocols/obtain & record patient history/key point patient id procedures
- 021 - verify per rules of medication admin: 7 "rights" of med. Admin.
- 022 - administer oral medications
- 023 - administer flouride varnish
- 024 - administer parenteral (excluding IV) medications / select proper sites for parenteral meds.
- 025 - administer FluMist
- 026 - administer nebulizer treatment
- 027 - administer oxygen therapy
- 028 - administer intradermal injection
- 029 - administer Depo Provera
- 030 - administer subcutaneous injection
- 031- administer intramuscular injection
- 032 - administer intravenous injections [direct visual and other rules]
- 033 - administer eye drops/topical ointments
- 034 - administer ear irrigation
- 035 - urethral catheterization [cath care especially]
- 036 - instruct and prepare patient for procedure or treatment/show awareness of patient concerns about procedure/explain to patient rationale for performance of procedure [or not if done by provider]
- 037 - assist provider with patient exam/patient procedures/treatments/minor surgery
- 038 - patient positions - Fowlers/SemiFowlers, horiz & dorsal recumb., lithotomy/sims, prone/knee-chest
- 039 - performing aseptic procedures outside hospital; prepare & assist with sterile procedures outside hospital; prepare sterile field; perform within sterile field
- 040 - perform a quality control measure
- 041 - obtain specimens: CLIA waived hematology/chemistry/urinalysis/fecal/immunology/microbiology tests
- 042 - perform test: CLIA waived hematology/chemistry/urinalysis/fecal/immunology/microbiology tests
- 043 - obtain specimens and perform: nasal culture collection/screening
- 044 - obtain specimens and perform: Throat Culture
- 045 - screening and follow up on test results as directed by practitioner
- 046 - current provider/profession level CPR/BLS
- 047 - incorporate critical thinking in performing patient assessment
- 048 - incorporate critical thinking in performing patient care
- Applied Mathematics
- 049 - calculate proper dosages of medication for administration
- 050 - show awareness of patient's concerns about procedure being performed
- 051 - differentiate between normal and abnormal test results
- 052 - maintain lab test results using flow sheets
- 053 - discuss with patient meaning and accuracy of test results
- Infection Control
- 054 - participate in bloodborne pathogen training
- 055 - select appropriate barrier/PPE
- 056 - perform handwashing
- 057 - prepare items for autoclaving; perform sterilization procedures
- 058 - perform wound care; perform dressing change
- 059 - demonstrate standard biohazard precautions; proper disposal sharps; proper disposal regulated wastes
- 060 - recognize implications for failure to comply with CDC regs in healthcare settings
- Nutrition
- 061 - instruct patient according to patient's special dietary needs; show awareness of patient's concerns on dietary change
- Coaching
- 062 - use feedback techniques to obtain patient information: reflection/restatement/clarification
- 063 - respond to non-verbal communication; demonstrate non-verbal communication
- 064 - use and pronounce medical terminology correctly to communicate
- 065 - coach patients regarding: office policies, health maint., disease prev., treatment plan
- 066 - coach patients appropriately considering: cultural diversity; developmental/life stage; communication barriers
- 067 - demonstrate professional telephone techniques; document telephone messages accurately
- 068 - compose professional correspondence using electronic technology
- 069 - locate current list of community resources re: patients' healthcare needs; facilitate referrals as patient navigator
- 070 - demonstrates reporting of information concisely and accurately
- 071 - demonstrate: empathy & active listening
- 072 - demonstrate principles of self-boundaries
- 073 - demonstrate respect for individual diversity: gender/race/religion/age/econ. status/appearance
- Administrative Skills
- 074 - manage appointment schedule using established priorities; display sensitivity when managing appointments
- 075 - schedule a patient procedure
- 076 - create a patient's medical record [often not MA - course material only]]
- 077 - organize a patient's medical record
- 078 - file patient medical records
- 079 - maintaining medication and immunization records
- 080 - utilize an EMR; input patient data utilizing a practice management system; perform procedural coding/diagnostic coding; utilize medical necessity guidelines; document accurately; protect record integrity
- 081 - perform routine maintenance of administrative or clinical equipment
- 082 - perform an inventory with documentation; prepare purchase order
- Financial Posting
- 083 - perform a/r procedures to patient accounts including posting: charges/payment/adjustments
- 084 - prepare a bank deposit
- 085 - obtain accurate patient billing information
- 086 - inform a patient of financial obligations for services rendered
- 087 - demonstrate professionalism when discussing patient's billing record; sensitivity when requesting payment
- Insurance
- 088 - interpret information on an insurance card
- 089 - verify eligibility for services including documentation
- 090 - obtain precertification or preauthorization including documentation
- 091 - complete an insurance claim form
- 092 - interact professionally with 3rd party representatives; tact & sensitivity when communicating with providers and patients regarding 3rd party rqmts.
- Coding
- 093 - utilize tactful communication with medical providers to ensure accurate coding
- Legal
- 094 - locate state's legal scope of practice for medical assistants
- 095 - apply HIPAA rules regarding: privacy & release of information
- 096 - apply the Patient's Bill of Rights relating to: choice of treatment/consent for treatment/refusal of treatment; demonstrate sensitivity to patients rights
- 097 - perform compliance reporting based on public health statutes
- 098 - report an illegal activity in the healthcare setting following proper protocol
- 099 - complete an incident report related to an error in patient care
- Ethics
- 100 - develop a plan for separation of personal and professional ethics
- 101 - demonstrate appropriate response(s) to ethical issues
- 102 - recognize impact personal ethics and morals have on delivery of healthcare
- Protective Practices
- 103 - comply with: safety signs/symbols/labels
- 104 - demonstrate proper use of: eyewash equipment/location
- 105 - awareness of proper use of: fire extinguishers
- 106 - demonstrate proper use of: sharps disposal containers
- 107 - use proper body mechanics
- 108 - participate in mock exposure event with documentation of specific steps
- 109 - evaluate work environment to identify unsafe working conditions
- Additional Procedures
- 110 - safe patient handling, examples: move patient wheelchair to/from exam table
- 111 - prepare/assist with procedures: example: gynecological exam & Pap test
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