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Northwest Michigan Works!
Technical Sales Specialist (Sleeping Bear Farms)
Competency-based
ONET: 41-4011.00
1
Years
21
Skills
580h
Related instructions
Classroom instruction topics
Workplace Excellence
Workplace Excellence
Excel Fundamentals
Excel Fundamentals
Excel Assessments
Excel Assessments
Social Media
Social Media
Digital Marketing
Digital Marketing
Marketing 101 Agricultural
Marketing 101 Agricultural
On-the-job training
Client Solicitation
Manage leads in a timely manner across wide geographical boundaries
Conduct discussions to learn and qualify opportunities
Understand customer pain points
Gather technical requirements
Correlate business value to customer
Create appropriate pricing strategies
Develop Technical Solutions
Gather information on existing solution/application
Provide information on available products and services
Develop sales and marketing plans for new customers as needed
Project Management
Estimate timelines to completion
Track and coordinate activities of service units (technical, accounting, contracting, etc.)
Report on status and outcomes internally and externally
Ticket Management and Documentation
Work within existing task assignment and record-keeping systems
Open, respond, manage, and close tickets
Document resolution information
Update documentation on configuration and status of servers
Research resolutions and clean up notes/records and data flow diagrams or related documents
Develop and present on policies and standard operating procedures
Create and file trouble tickets accordingly in collaboration with FDA complaint procedures
Marketing
Develop and design labels for new products
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Program
Northwest Michigan Works!
State
Michigan
Industries
Wholesale Trade
Information
Manufacturing
Professional, Scientific, and Technical Services
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