Technical Sales Specialist (Sleeping Bear Farms)

Competency-based
ONET: 41-4011.00

1

Years

21

Skills

580h

Related instructions
Classroom instruction topics
  • Workplace Excellence
  • Workplace Excellence
  • Excel Fundamentals
  • Excel Fundamentals
  • Excel Assessments
  • Excel Assessments
  • Social Media
  • Social Media
  • Digital Marketing
  • Digital Marketing
  • Marketing 101 Agricultural
  • Marketing 101 Agricultural
On-the-job training
  • Client Solicitation
    • Manage leads in a timely manner across wide geographical boundaries
    • Conduct discussions to learn and qualify opportunities
    • Understand customer pain points
    • Gather technical requirements
    • Correlate business value to customer
    • Create appropriate pricing strategies
  • Develop Technical Solutions
    • Gather information on existing solution/application
    • Provide information on available products and services
    • Develop sales and marketing plans for new customers as needed
  • Project Management
    • Estimate timelines to completion
    • Track and coordinate activities of service units (technical, accounting, contracting, etc.)
    • Report on status and outcomes internally and externally
  • Ticket Management and Documentation
    • Work within existing task assignment and record-keeping systems
    • Open, respond, manage, and close tickets
    • Document resolution information
    • Update documentation on configuration and status of servers
    • Research resolutions and clean up notes/records and data flow diagrams or related documents
    • Develop and present on policies and standard operating procedures
    • Create and file trouble tickets accordingly in collaboration with FDA complaint procedures
  • Marketing
    • Develop and design labels for new products
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