Automotive Service Advisor
Hour-based occupation
Onet code: 41-2021.00
1
Years
2000h
On-the-job training
Classroom Instruction Topics
On-the-job Training
- Communications: Customer Relations
- Communications: Sales Skills
- Product Knowledge: Engine Systems
- Product Knowledge: Drive Train Systems
- Product Knowledge: Chassis Systems
- Product Knowledge: Body Systems
- Product Knowledge: Service Maintenance Intervals
- Product Knowledge: Warranty, Service Contracts, Service Bulletins, and Campaign/Recalls
- Product Knowledge: Vehicle Identification
- Shop Operations: Service Desk
- Shop Operations: Internal Relations
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Made in the USA.