Marketing and Outreach Professional

Hybrid-based occupation
Onet code: 27-3031.00

2

Years

51

Skills

4000h

On-the-job training
Classroom Instruction Topics
  • New Hire Orientation
  • Company Policies and Procedures
  • Related Online Learning
  • Team / Production Meetings
  • Financial Literacy
  • Integrated Marketing Communications (Academic Certificate)
  • Office Administrative Specialist Certificate or equivalent (OPTIONAL)
  • Meeting and Event Planning Certificate (OPTIONAL)
On-the-job Training
  • Professionalism
    • Employability Skills - Identify positive work practices, e.g., appropriate dress for the workplace, personal grooming, punctuality, time management and organization
    • Employability Skills - Demonstrate positive interpersonal skills, e.g. communication, teamwork, respect
    • Employability Skills - Explain the importance of a professional attitude Explain time management principles
    • Employability Skills - Discuss the importance of managing stress
    • Ethics - Describe legal practices including enticement
    • Communication and Interpersonal Skills - Demonstrate effective verbal and non- verbal communication
    • Communication and Interpersonal Skills - Determine interpersonal skills needed to develop sound customer relationships, written communication, and teamwork
    • Communication and Interpersonal Skills - Demonstrate effective public speaking
    • Communication and Interpersonal Skills - Demonstrate netiquette including the use of email, social media, texting, blogging
    • Communication and Interpersonal Skills - Demonstrate recognition and appreciation for staff, referral sources, and volunteers
    • Communication and Interpersonal Skills - Identify personal and professional goals
    • Communication and Interpersonal Skills - Cultural Diversity-networking in minority communities
    • Communication and Interpersonal Skills - Maintain effective internal communications to ensure that all relevant company functions are kept informed of department objectives
    • Communication and Interpersonal Skills - Explain ways to develop a positive environment for staff and volunteers
  • Marketing / Advertising
    • Marketing - Develop aligned marketing strategy with company objectives.
    • Marketing - Coordinate marketing campaigns with sales activities
    • Marketing - Oversee company’s marketing budget
    • Marketing - Create wide range of different marketing materials.
    • Selling - Research and report on external opportunities
    • Selling - Practice customer relationship management and customer focused decision making; understand current and potential customer.
    • Selling - Define the selling process and ethics of selling
    • Selling - Explain appropriate ways to handle referral sources
    • Advertising - Explain how a brand is created and why creativity is important in advertising
    • Advertising - Coordinate marketing campaigns with sales activities
    • Advertising - Identify and analyze potential strategic partner relationship for company marketing.
    • Advertising - Describe a storyboard and explain how it is used
    • Advertising - Describe the components of a press release
    • Advertising - Prepare an advertisement utilizing graphics, layout, storyboard, etc. to develop ads for broadcast and print media
    • Advertising - Explain the advantages and disadvantages of each type of media
    • Marketing / Advertising - Management and Planning - Monitor and report on effectiveness of marketing communications
    • Marketing / Advertising - Management and Planning - Identify how to select a target market and define market segmentation
    • Marketing / Advertising - Management and Planning - Determine the impact of advertising on referral source or community behavior
    • Marketing / Advertising - Management and Planning - Discuss the return on investment for an advertising campaign
    • Marketing / Advertising - Management and Planning - Demonstrate how to calculate media costs
    • Marketing / Advertising - Management and Planning - Determine how to calculate return on investment
    • Marketing / Advertising - Management and Planning - Discuss ways to overcome cultural barriers
  • Public Relations
    • Social Media - Implement social media strategies
    • Social Media - Build and sustain online communities; grow online supporter base and traffic
    • Social Media - Ensure consistent framing of message and core communication to ensure one company message
    • Social Media - Review content for social media.
    • Relationship Management - Manage relationship with media outlets.
    • Relationship Management - Produce and publish mass communications (i.e. email blasts, marketing campaigns; press release, etc.)
    • Relationship Management - Document presence of companies at events, conference, and speaking engagements
    • Relationship Management - Advocate on behalf of the company brand with external stakeholders and the media across all communication channels and vehicles
  • Event Planning
    • Perform tasks related to marketing and volunteer management
    • Oversee all events from start to finish
    • Maintain guest list and event data
    • Conduct pre- and post- event evaluations and report on outcomes
    • Fundraising - Develop and manage fundraising incentive programs
    • Fundraising - Provide support for ongoing development activities
    • Fundraising - Manage relationship with vendors, sponsors, and donors
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