Rockingham Community College

On-the-job Training

• Learn MSI policies and procedures IT Support
• Install and configure facility hardware and software, working as a team with MSI personnel and contractors
• Verify functionality of hardware and software
• Assist employees with computer and work-related issues
• Backup network daily
• Coordinate needs of in-house IT experts, remote employees, vendors, and contractors
• Secure data from loss and compromise, including external attack, accidental loss, and physical and logical damage
• Support Production and Maintenance departments in repairing operations networks and computerized machinery
• Assist Quality Assurance department in meeting requirements for data organization, storage and protection
• Maintain, monitor, and update surveillance system
• Coordinate with management to implement data safety and security policies and assist in explaining safety and security procedures to personnel