Identify general shop safety rules and procedures.
Utilize safe procedures for handling of tools and equipment.
Identify and use proper placement of floor jacks and jack stands.
Identify and use proper procedures for safe lift operation.
Utilize proper ventilation procedures for working within the lab/shop area.
Identify marked safety areas.
Identify the location and the types of fire extinguishers and other fire safety equipment; demonstrate knowledge of the procedures for using fire extinguishers and other fire safety equipment.
Identify the location and use of eye wash stations.
Identify the location of the posted evacuation routes.
Comply with the required use of safety glasses, ear protection, gloves, and shoes during lab/shop activities.
Identify and wear appropriate clothing for lab/shop activities.
Secure hair and jewelry for lab/shop activities.
Demonstrate awareness of the safety aspects of supplemental restraint systems (SRS), electronic brake control systems, and hybrid vehicle high voltage circuits.
Demonstrate awareness of the safety aspects of high voltage circuits (such as high intensity discharge (HID) lamps, ignition systems, injection systems, etc.).
Locate and demonstrate knowledge of material safety data sheets (MSDS).
Diesel Engines - General
Research vehicle service information, including fluid type, vehicle service history, service precautions, and technical service bulletins.
Inspect level and condition of fuel, oil, diesel exhaust fluid (DEF), and coolant.
Inspect engine assembly for fuel, oil, coolant, air, and other leaks; determine needed action.
Use appropriate electronic service tool(s) and procedures to diagnose
Identify system components, configurations, and types of the following: cylinder head(s), valve train, engine block, engine lubrication, engine cooling, air induction, exhaust, fuel, and engine braking.
Diagnose engine no-crank, cranks but fails to start, hard starting, and starts but does not continue to run problems; determine needed action.
Remove, inspect, service, and install pans, covers, gaskets, seals, wear rings, and crankcase ventilation components; determine needed action.
Inspect flywheel/flex plate (including ring gear) and mounting surfaces for cracks and wear; measure runout; determine needed action.
Diesel Engines - Lubrication Systems
Test engine oil pressure; check operation of pressure sensor, gauge, and/or sending unit; test engine oil temperature; check operation of temperature sensor; determine needed action.
Determine proper lubricant; perform oil and filter service.
Inspect and measure oil pump, drives, inlet pipes, and pick-up screens; check drive gear clearances; determine needed action.
Inspect oil pressure regulator valve(s), by-pass and pressure relief valve(s), oil thermostat, and filters; determine needed action.
Diesel Engines - Cooling System
Check engine coolant type, level, and condition; test coolant for freeze protection and additive package concentration.
Test coolant temperature; test operation of temperature and level sensors, gauge, and/or sending unit; determine needed action.
Inspect and reinstall/replace pulleys, tensioners and drive belts; adjust drive belts and check alignment.
Recover coolant; flush and refill with recommended coolant/additive package; bleed cooling system.
Inspect coolant conditioner/filter assembly for leaks; inspect valves, lines, and fittings; replace as needed.
Inspect water pump, hoses, and clamps; determine needed action.
Inspect and pressure test cooling system(s); pressure test cap, tank(s), and recovery systems; inspect radiator and mountings; determine needed action.
Inspect, test, and repair thermostatic cooling fan system (hydraulic, pneumatic, and electronic) and fan shroud; determine needed action.
Inspect thermostat(s), by-passes, housing(s), and seals; replace as needed.
Diesel Engines - Air Induction and Exhaust Systems
Inspect turbocharger(s), wastegate(s), and piping systems; determine needed action
Diagnose air induction system problems; inspect, clean, and/or replace cooler assembly, piping, hoses, clamps, and mountings; replace air filter as needed; reset restriction indicator (if applicable).
Inspect engine exhaust system, exhaust gas recirculation (EGR) system, and exhaust aftertreatment system for leaks, mounting, proper routing, and damaged or missing components; determine needed action.
Inspect crankcase ventilation system; service as needed.
Diagnose problems/faults in the exhaust gas recirculation (EGR) system including: EGR valve, cooler, piping, filter, electronic sensors, controls, and wiring; determine needed action.
Perform air intake system restriction and leakage tests; determine needed action.
Research vehicle service information including fluid type, vehicle service history, service precautions, and technical service bulletins.
Identify drive train components, transmission type, and configuration.
Use appropriate electronic service tool(s) and procedures to diagnose problems; check, record, and clear diagnostic codes; interpret digital multimeter (DMM) readings.
Drive Train - Clutch
Inspect and adjust clutch, clutch brake, linkage, cables, levers, brackets, bushings, pivots, springs, and clutch safety switch (includes push-type and pull-type); check pedal height and travel; determine needed action.
Inspect clutch master cylinder fluid level; check clutch master cylinder, slave cylinder, lines, and hoses for leaks and damage; determine needed action.
Inspect, adjust, repair, and/or replace hydraulic clutch slave and master cylinders, lines, and hoses; bleed system.
Inspect and adjust power take-off (PTO) assemblies, controls, and shafts; determine needed action.
Inspect and test operation of automatic transmission, components, and controls; diagnose automatic transmission system problems; determine needed action.
Inspect and test operation of automated mechanical transmission, components, and controls; diagnose automated mechanical transmission system problems; determine needed action.
Drive Train - Driveshaft and Universal Joints
Inspect, service, and/or replace driveshafts, slip joints, yokes, drive flanges, support bearings, universal joints, boots, seals, and retaining/mounting hardware; check phasing of all shafts.
Identify causes of driveshaft and universal joint noise and vibration problems; determine needed action.
Inspect driveshaft center support bearings and mounts; determine needed action.
Remove and replace wheel assembly; check rear wheel seal and axle flange for leaks; determine needed action.
Identify causes of drive axle(s) drive unit noise and overheating problems; determine needed action.
Inspect and test drive axle temperature gauge, wiring harnesses, and sending unit/sensor; determine needed action.
Remove and replace differential carrier assembly.
Identify causes of drive axle wheel bearing noise and check for damage; determine needed action.
Inspect and/or replace components of differential case assembly including spider gears, cross shaft, side gears, thrust washers, case halves, and bearings.
Inspect differential carrier housing and caps, side bearing bores, and pilot (spigot, pocket) bearing bore; determine needed action.
Inspect and replace ring and drive pinion gears, spacers, sleeves, bearing cages, and bearings.
Measure ring gear runout; determine needed action.
Measure and adjust drive pinion bearing preload.
Measure and adjust drive pinion depth.
Measure and adjust side bearing preload and ring gear backlash.
Check and interpret ring gear and pinion tooth contact pattern; determine needed action.
Inspect, adjust, or replace ring gear thrust block/screw.
Brakes - General
Research vehicle service information, including fluid type, vehicle service history, service precautions, and technical service bulletins.
Identify brake system components and configurations (including air and hydraulic systems, parking brake, power assist, and vehicle dynamic brake systems).
Identify brake performance problems caused by the mechanical/foundation brake system (air and hydraulic).
Use appropriate electronic service tool(s) and procedures to diagnose problems; check, record, and clear diagnostic codes; interpret digital multimeter (DMM) readings.
Brakes - Air Brakes: Air Supply and Service Systems
Inspect, test, repair, and/or replace air supply system components such as compressor, governor, air drier, tanks, and lines; inspect service system components such as lines, fittings, mountings, and valves (hand brake/trailer control, brake relay, quick release, tractor protection, emergency/spring brake control/modulator, pressure relief/safety); determine needed action.
Test gauge operation and readings; test low pressure warning alarm operation; perform air supply system tests such as pressure build-up, governor settings, and leakage; drain air tanks and check for contamination; determine needed action.
Demonstrate knowledge and understanding of air supply and service system components and operations.
Inspect air compressor inlet; inspect oil supply and coolant lines, fittings, and mounting brackets; repair or replace as needed.
Inspect and test air tank relief (safety) valves, one-way (single) check valves, two-way (double) check valves, manual and automatic drain valves; determine needed action.
Inspect and test brake application (foot/treadle) valve, fittings, and mounts; check pedal operation; determine needed action.
Brakes - Air Brakes: Mechanical / Foundational Brake System
Inspect, test, repair, and/or replace service brake chambers, diaphragms, clamps, springs, pushrods, clevises, and mounting brackets; determine needed action.
Diagnose concerns related to the mechanical/foundation brake system including poor stopping, brake noise, premature wear, pulling, grabbing, or dragging; determine needed action.
Manually release (cage) and reset (uncage) parking (spring) brakes.
Brakes - Vehicle Dynamic Brake Systems (Air and Hydraulic): Antilock Brake System (ABS), Automatic Traction Control (ATC) System, and Electronic Stability Control (ESC) System
Observe antilock brake system (ABS) warning light operation including trailer and dash mounted trailer ABS warning light; determine needed action.
Observe automatic traction control (ATC) and electronic stability control (ETC) warning light operation; determine needed action.
Identify stopping concerns related to the vehicle dynamic brake systems: ABS, ATC, and ESC; determine needed action.
Diagnose problems in the vehicle dynamic brake control systems; determine needed action.
Check and test operation of vehicle dynamic brake system (air and hydraulic) mechanical and electrical components; determine needed action.
Test vehicle/wheel speed sensors and circuits; adjust, repair, and/or replace as needed.
Bleed ABS hydraulic circuits.
Verify power line carrier (PLC) operation.
Brakes - Wheel Bearings
Clean, inspect, lubricate, and/or replace wheel bearings and races/cups; replace seals and wear rings; inspect spindle/tube; inspect and replace retaining hardware; adjust wheel bearings; check hub assembly fluid level and condition; verify end play with dial indicator method.
Research vehicle service information, including fluid type, vehicle service history, service precautions, and technical service bulletins.
Identify suspension and steering system components and configurations.
Use appropriate electronic service tool(s) and procedures to diagnose problems; check, record, and clear diagnostic codes; interpret digital multimeter (DMM) readings.
Suspension and Steering Systems - Steering Column
Check steering wheel for free play, binding, and proper centering; inspect and service steering shaft U-joint(s), slip joint(s), bearings, bushings, and seals; phase steering shaft.
Diagnose causes of fixed and driver adjustable steering column and shaft noise, looseness, and binding problems.
Check cab mounting and adjust cab ride height.
Remove the steering wheel (includes steering wheels equipped with electrical/electronic controls and components); install and center the steering wheel.
Inspect, test, replace, and calibrate steering angle sensor.
Suspension and Steering Systems - Steering Pump and Gear Units
Check power steering pump and gear operation, mountings, lines, and hoses; check fluid level and condition; service filter; inspect system for leaks.
Flush and refill power steering system; purge air from system.
Diagnose causes of power steering system noise, binding, darting/oversteer, reduced wheel cut, steering wheel kick, pulling, non- recovery, turning effort, looseness, hard steering, overheating, fluid leakage, and fluid aeration problems.
Inspect, service, and/or replace power steering reservoir, seals, and gaskets.
Inspect and/or replace power steering system cooler, lines, hoses, clamps, mountings, and fittings.
Inspect and/or replace power steering gear(s) (single and/or dual) and mountings.
Suspension and Steering Systems - Steering Linkage
Inspect, service, repair, and/or replace tie rod ends, ball joints, kingpins, pitman arms, idler arms, and other steering linkage components
Suspension and Steering Systems - Suspension Systems
Inspect, repair, and/or replace leaf springs, center bolts, clips, pins, bushings, shackles, U-bolts, insulators, brackets, and mounts.
Inspect, repair, and/or replace axle and axle aligning devices such as: radius rods, track bars, stabilizer bars, and torque arms; inspect related bushings, mounts, shims and attaching hardware; determine needed action.
Inspect, repair, and/or replace air springs, mounting plates, springs, suspension arms, and bushings.
Inspect, test, repair, and/or replace air suspension pressure regulator and height control valves, lines, hoses, dump valves, and fittings; check and record ride height.
Inspect and service kingpins, steering knuckle bushings, locks, bearings, seals, and covers.
Measure, record and adjust ride height; determine needed action.
Inspect, repair, or replace pintle hooks and draw bars (if applicable).
Inspect, service, and/or adjust sliding fifth wheel, tracks, stops, locking systems, air cylinders, springs, lines, hoses, and controls.
Electrical / Electronic Systems - General
Research vehicle service information, including vehicle service history, service precautions, and technical service bulletins.
Demonstrate knowledge of electrical/electronic series, parallel, and series-parallel circuits using principles of electricity (Ohm’s Law).
Demonstrate proper use of test equipment when measuring source voltage, voltage drop (including grounds), current flow, continuity, and resistance.
Demonstrate knowledge of the causes and effects of shorts, grounds, opens, and resistance problems in electrical/electronic circuits; identify and locate faults in electrical/electronic circuits.
Use wiring diagrams during the diagnosis (troubleshooting) of electrical/electronic circuit problems.
Demonstrate knowledge of the function, operation, and testing of fusible links, circuit breakers, relays, solenoids, diodes, and fuses; perform inspection and testing; determine needed action.
Use appropriate electronic service tool(s) and procedures to diagnose problems; check, record, and clear diagnostic codes; interpret digital multimeter (DMM) readings.
Diagnose faults in the data bus communications network; determine needed action.
Identify electrical/electronic system components and configuration.
Understand the process for software transfer, software updates, and/or reprogramming of electronic modules.
Electrical / Electronic Systems - Lighting Systems
Diagnose causes of brighter-than-normal, intermittent, dim, or no-light operation; determine needed action.
Test, replace, and aim headlights.
Inspect cables, wires, and connectors in the lighting systems.
Diagnose faults in tractor-to-trailer multi-wire connector(s), cables, and holders; determine needed action.
Diagnose faults in switches, relays, bulbs/LEDs, wires, terminals, connectors, sockets, and control components/modules of exterior lighting systems; determine needed action.
Electrical / Electronic Systems - Instrument Cluster and Driver Information Systems
Check gauge and warning indicator operation.
Diagnose faults in the sensor/sending units, gauges, switches, relays, bulbs/LEDs, wires, terminals, connectors, sockets, printed circuits, and control components/modules of the instrument cluster, driver information systems, and warning systems; determine needed action.
Inspect, test, replace, and calibrate (if applicable) electronic speedometer, odometer, and tachometer systems.
Electrical / Electronic Systems - Cab and Chassis Electrical Systems
Diagnose operation of horn(s), wiper/washer, and occupant restraint systems.
Describe operation of safety systems and related circuits (such as: speed control, collision avoidance, lane departure, and camera systems).
Describe operation of comfort and convenience systems and related circuits (such as: power windows, power seats, power locks, remote keyless entry, steering wheel controls, and cruise control).
Describe operation of entertainment systems and related circuits (such as: radio, DVD, navigation, speakers, antennas, and voice-activated accessories).
Describe the operation of power inverter, protection devices, connectors, terminals, wiring, and control components/modules of auxiliary power systems.
Describe operation of telematics systems.
Heating, Ventilation, And Air Conditioning (HVAC) - General
Research vehicle service information, including refrigerant/oil type, vehicle service history, service precautions, and technical service bulletins.
Identify heating, ventilation, and air conditioning (HVAC) components and configuration.
Use appropriate electronic service tool(s) and procedures to diagnose problems; check, record, and clear diagnostic codes; interpret digital multimeter (DMM) readings.
Diagnose heating and air conditioning problems; determine needed action.
Identify refrigerant type; test for contamination; select and connect proper gauge set/test equipment; record temperature and pressure readings.
Perform A/C system performance test; determine needed action.
Perform A/C system leak test; determine needed action.
Inspect condition of refrigerant oil removed from A/C system; determine needed action.
Determine oil and oil capacity for system application and/or component replacement.
Heating, Ventilation, And Air Conditioning (HVAC) - Refrigeration System Components
Inspect, remove, and replace A/C compressor drive belts, pulleys, and tensioners; verify proper belt alignment.
Check A/C system operation including system pressures; visually inspect A/C components for signs of leaks; check A/C monitoring system (if applicable).
Inspect A/C condenser for airflow restrictions; determine needed action.
Inspect, test, service, and/or replace A/C compressor and clutch assembly; check compressor clutch air gap; determine needed action.
Inspect, service, and/or replace A/C system hoses, lines, fittings, O-rings, seals, and service valves.
Inspect, remove, and/or replace receiver/drier or accumulator/drier.
Inspect, remove, and/or replace expansion valve or orifice (expansion) tube.
Inspect evaporator housing water drain; perform needed action.
Diagnose A/C system conditions that cause the protection devices (pressure, thermal, and/or control module) to interrupt system operation; determine needed action.
Determine procedure to remove and reinstall evaporator.
Determine procedure to inspect and/or replace condenser.
Heating, Ventilation, And Air Conditioning (HVAC) - Heating, Ventilation, and Engine Cooling Systems
Inspect engine cooling system and heater system hoses and pipes; determine needed action.
Inspect HVAC system heater ducts, doors, hoses, cabin filters, and outlets; determine needed action.
Identify the source of A/C system odors; determine needed action.
Diagnose temperature control problems in the HVAC system; determine needed action.
Determine procedure to remove, inspect, reinstall, and/or replace engine coolant and heater system components.
Heating, Ventilation, And Air Conditioning (HVAC) - Operating Systems and Related Controls
Verify HVAC system blower motor operation; confirm proper air distribution; confirm proper temperature control; determine needed action.
Inspect and test HVAC system blower motors, resistors, switches, relays, wiring, and protection devices; determine needed action.
Diagnose A/C compressor clutch control systems; determine needed action.
Diagnose malfunctions in the vacuum, mechanical, and electrical components, and controls of the HVAC system; determine needed action.
Heating, Ventilation, And Air Conditioning (HVAC) - Refrigerant Recovery, Recycling, and Handling
Understand correct use and maintenance of refrigerant handling equipment.
Understand how to identify A/C system refrigerant; test for sealants; recover, evacuate, and charge A/C system; add refrigerant oil as required.
CAB - General
Research vehicle service information, including vehicle service history, service precautions, and technical service bulletins.
Use appropriate electronic service tool(s) and procedures to diagnose problems; check, record, and clear diagnostic codes; check and record trip/operational data; reset maintenance monitor (if applicable); interpret digital multimeter (DMM) readings.
CAB - Instruments and Controls
Inspect mechanical key condition; check operation of ignition switch; check operation of indicator lights, warning lights and/or alarms; check instruments; record oil pressure and system voltage; check operation of electronic power take-off (PTO) and engine idle speed controls (if applicable).
Check operation of all accessories.
Understand operation of auxiliary power unit (APU)/electric power unit (EPU).
CAB - Safety Equipment
Test operation of horns (electric and air); test warning device operation (reverse, air pressure, etc.); check condition of spare fuses, safety triangles, fire extinguisher, and all required decals; inspect seat belts and sleeper restraints; inspect condition of wiper blades, arms, and linkage; determine needed action.
CAB - Hardware
Test operation of wipers and washer; inspect windshield glass for cracks or discoloration; check sun visor; check seat condition, operation, and mounting; check door glass and window operation; verify operation of door and cab locks; inspect steps and grab handles; inspect mirrors, mountings, brackets, and glass; determine needed action.
Record all physical damage.
Lubricate all cab grease fittings; inspect and lubricate door and hood hinges, latches, strikers, lock cylinders, safety latches, linkages, and cables.